1. Introduction

PawDash (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. By accessing or using the PawDash website, you agree to the terms of this Privacy Policy.

2. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you book our services or contact us.
• Pet Information: We may collect information about your pets, including their names, breeds, ages, medical conditions, and preferences, to provide personalized care.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.

3. How We Use Your Information

• Service Provision: We use your personal and pet information to provide and manage our pet care services.
• Communication: We may use your contact information to send you updates, respond to your inquiries, and communicate with you about your bookings.
• Personalization: We use information about your pets to tailor our services to their specific needs.
• Improvement: We use usage data to understand how our website is used and to improve our services and user experience.
• Marketing: With your consent, we may use your information to send you promotional materials and special offers. You can opt out of these communications at any time.

4. How We Share Your Information

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and IT support.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If PawDash is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website and provide personalized content. You can control the use of cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: privacy@pawdash.com
• Phone: +971 50 109 4572

By using the PawDash website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.